My biggest quibble with Ranch House Grille is the service. Stop by on a weekday, and everything's fine. But swing by for a weekend breakfast, and brace yourself for confusion. It seemed like multiple employees were juggling the waitlist, which made it hard to know where to put your name. How about a clearly displayed tablet for people to write down their names and wait outside, à la Matt's Big Breakfast? A few heat lamps on the patio would be a welcome addition, too, because people who didn't want to shiver out there created a traffic jam inside — right in front of the register. And at peak times, it was hard to flag down anybody for a menu, a coffee refill, a table wipe-down, whatever. The staffers were nice, but totally swamped.
I'm sure I'll still go back to Ranch House Grille, though. Even if service is slow, you can't overlook homey food and cheap prices.
5618 E. Thomas Road
Phoenix, AZ 85018
Category: Restaurant > American
Region: East Phoenix
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And you know what they say about two outta three.
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