The Town and Country shopping center is undergoing changes. Unfortunately, in their drive to redevelop the complex, the Shops at Town and Country under James Shough and reddevelopment.com have used unethical and brutal tactics to remove and destroy former small businesses. The Shops at Town and Country spitefully blindsided several small businesses including Baby Kay's Restaurant, Sunchain, and my business, Made On Planet Earth, by simply not disclosing future intentions, then giving impossibly short times to remove their businesses, and now the management of Town and Country and the greedy James Shough are withholding deposits due to these businesses.
Let's start with the treatment administered to Baby Kay's Restaurant by the Town and Country management. Baby Kay's was a Phoenix icon. The cajun restaurant had been located in the Town and Country complex for over seventeen years. Then in late summer 2013 the owners received an eviction notice giving them less then two months to vacate the property. The owners and staff at Baby Kay's were shocked. With only two months notice, Baby Kay's owners had virtually no chance to quickly move their restaurant. It takes months to get permits for a new restaurant and then months again to prepare and rebuild. The owners are currently trying to re-open but are still months away from again being in business. James Shough and the Shops at Town and Country are completely responsible for the shuttering of this Phoenix icon. Baby Kay's had eighteen employees, many of them single mothers who had worked there for over a decade. After having their stable lives suddenly disrupted, most of the former workers have found new jobs but several are going through the holidays without employment. Unlike the Town and Country landlord James Shough, none of those single moms are multi millionaires.
Now let's get to the reason why I, Clay Poulson, owner of Made On Planet Earth, felt it necessary to write this letter. My business relationship with reddevelopement.com and the Shops at Town and Country should have ended weeks ago. But James Shough, when you kill a small business, you need to make a clean break. On October 3, 2013 I received a notice of eviction demanding that my retail business be out of it's unit by October 31st. With only 28 days I was forced to move my store right when the good retail selling season begins. Everyone in the United States knows when a retail business makes it's money. Holiday season and cool Arizona weather starts on November 1st. My business had just had it's entire years profit and it's future ruthlessly taken away by the coniving James Shough, reddevelopement.com, and the Shops at Town and Country. My business and I were entirely blindsided. How do you move a business in 28 days? Zero time to plan. I hadn't been considering moving and it takes weeks or months to set up a deal in another complex. Plus I had over 10,000 items on my retail floor to pack. My business was screwed. To add insult, I had already paid my rent before I received my eviction notice, so I had to pay James Shough, Town and Country, and reddevelopement while I was packing, disassembling my store, and moving. Yet on October 31st I dutifully entered the offices of Town and Country and presented my keys. My usual contact, Sharon Hurd, was at her desk and we agreed to do the walk-through on my unit immediately. Ms. Hurd commented on how clean the unit was. As we parted, I enquired about my security deposit pointing out that my small business needed it's cash if it was to try to quickly re-open soon as not to miss the retail holiday season. Then with a cocked head and mischevious smile, Ms Hurd said, "Sure, I'll handle it." Oddly, only a few weeks before I had been discussing the same issue with Ms. Hurd and she said that , "We like to repay our deposits promptly as they didn't like for those old business owners to linger." Unfortunately, after an unreasonable amount of time, several phone calls, and an ugly visit to the office, the Shops at Town and Country still refuse to return my small businesses deposit money. Utterly ridiculous!! My business is forced to pack and move in 28 days and your corporation can't write a check in over two full months!! James Shough, Town and Country, and reddevelopement have heartlessly destroyed several small businesses in their complex. These businesses had loyally paid rent for years and then, showing zero concern for the well being or future of these businesses or the people that work there, those greedy sleazeballs shuttered those small businesses. Then, on top of it, Town and Country management spitefully withholds cash deposits to make it more difficult for these businesses to re-open. James Shough, Town and Country, and reddevelopement SHAME ON YOU!!
And to Michael Ebert, Scott Rehorn, Steve Mann, and Jeff McMahon of reddevelopement. I am sorry to have to drag your names into this, but it is your name, reddevelopement.com, on the Town and Country complex and your corporations money driving the changes that just destroyed these small businesses. These small businesses paid for your wealth for years. When Town and Country no longer wanted them, you multi millionaires pushed them aside and destroyed those businesses future and put a bunch of single moms out of work. Then James Shough and Sharon Hurd decided to leave a small businessman lingering.
Clay Poulson, Owner, Made On Planet Earth. 602-955-1850 Show message history