Ms. Mute: When someone — even a lowly waitress! — looks at you and asks you a question, the polite thing to do is answer. Sometimes, when a waitress asks a couple whether they want a drink, one person (usually the woman) won't answer. Not only will Ms. Mute not answer, she won't even look her waitress in the eye. Ms. Mute will usually tell the person she's with what she wants to drink. That person (usually the boyfriend or husband) will relay the information to the waitress. The worst? When there's a factual question to be answered by the waitress.

Waitress: Hi, there! Can I get you two anything to drink?

Woman (to man): Do they have margaritas?

Man (to waitress): Do you have margaritas?

Waitress: Yes.

Woman (to man): I'll have a margarita then.

Man (to waitress): She'll have a margarita.

Annoyed waitress (to Woman): Do you want salt on it?

Woman (without making eye contact) nods without saying anything.

I've actually had similar exchanges. On multiple occasions. Despite the bad rep that waitresses get, we're not all like the ones who wait on George Clooney or Tiger Woods. We're not checking out your guy. We're not flirting with him. We're just trying to do our job and be friendly. Sometimes that requires smiling. So sorry.

The Flagger: These people are always trying to flag down the waitress in an obnoxious way. They'll yell, they'll call out "waitress" (tip: No waitress likes that), and they'll flail their arms as though they were signaling a 747. Your server will get there. Promise. But being The Flagger won't get her there any more quickly.

Reluctant Table Captains: When the waitress walks up to a group of people, looks one of them dead in the eye and asks whether they need anything, the person at whom she looks automatically becomes the designated "table captain." By default. That's just how it works, sorry. So, yeah, put your hand on the tray and swear yourself in, because at this point, you are responsible for managing the affairs of the table. Please try to keep all your drunk friends from speaking at once.

Stalkers: If a waitress asks you whether you want a drink, it means you're in her section and she's your waitress. Sorry, that's it. Furthermore, "What would you like to drink?" is a pretty simple question. It deserves a direct answer. An appropriate response would be something like, "A sloe gin fizz, please." An inappropriate response would be asking an unrelated question without acknowledging what the waitress just said. For example, "Where's the tall waitress?" Guess where she's not: Here. Look around — do you see her? No. That's why I'm waiting on you. Sorry that I'm not your first choice. Do you want a drink or not? 'Cause if you don't answer this time, I'm not coming back. You can wait another half-hour for "the tall girl" to come in, you can suck it up and order from me — the awful, short waitress — or can just go to the bar for your drink.

Harry Houdini: When you order a drink from me, please stay in the general vicinity. Nothing is a bigger time-suck than trying, beer in hand, to track you down for 20 minutes, only to eventually find you at the bar with a fresh beer. "You never came back so I got one from the bar," you say. No, asshole, I looked for you for ages, you weren't where you said you were going to be, and so I had to give up.

Max T. Out: If you're drinking, you should be sufficiently confident in your ability to pay up. I know these are tough economic times. But don't hand me a credit card that will be declined.

A Surprise Party: I used to find it quaint and charming when a customer would say, "Surprise me," when asked for his order. Not anymore. I've had one too many idiots who didn't like what I brought them. Rule: If you're not prepared to drink whatever I bring you — which could include anything from a can of PBR to a glass of Courvoisier to a sloe gin fizz to a cosmopolitan — do us both a favor and order a damned drink. If not, take whatever you're handed with a smile and refrain from complaining it's too fruity, too expensive, too trashy, or not the way you like it.

Shitters/Pukers: This should not require an explanation. If you can't control your own bodily functions, you shouldn't be in my bar.

Mr. Money Bags: The industry standard for tipping is about $1 per drink, or 18 percent to 20 percent on a credit card tab. Now, if you're ordering $1.50 cans of PBR, we don't always expect $1. If you're ordering top-shelf liquor, we might expect a little more. When your drink costs $3.75 and you hand the waitress $4 and tell her to keep the change, that is not an appropriate tip. Usually, we can tell when a bad tip is coming. For example, when a drink is delivered, and you say something like, "I'll take care of you at the end of the night," that is a signal that I will not be taken care of at the end of the night. Sorry, you are longer a priority. I know that trick, guys.

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480 comments
MikeSelvage
MikeSelvage

I never visited "bars" much until I was in the Air Force and then I went to the NCO Club often. You don't "touch" the waitresses there, they could be your CO's daughter or a fellow Airman's wife - in either case "touching" is "trouble". 

After I was discharged I came home and, awhile later, got married. After our 2nd child money was tight - so my wife went to work as a Cocktail Waitress. She would work at 3 different bars over the next few years and after the second 'incident' she didn't work as a Cocktail Waitress anymore. Those who are, or have been, Cocktail Waitresses pretty much know exactly what I'm referring to. One GOOD reason to not 'fondle' or 'ass-grab' your Cocktail Waitress is -- there HUSBAND could be in the bar. In which case their WILL be trouble. I don't need to elaborate on what I observed, suffice it to say if it were not for the 'bouncer' and the bar tender some asshole would have been missing body parts. 

Morral to the story is -- treat your Cocktail Waitress like you would have other men treat your wife / girlfriend.  If that doesn't work just picture their husband / boyfriend is in the bar and, you never know, he may be 'armed'. Still think 'gropping' or 'ass-grabbing' her is a good idea? Good - I'm glad you have found religion and saw the light!

Also, many people do not realize that in many states waitresses don't get paid 'minimum wage' - they make MUCH less per hour than the minimum wage. When the wage in our state was $5.50 / hr I think my wife was paid $2.50 /hr. It is EXPECTED they will make up the difference in tips.If you had a job in which you don't get Health Insurance and DEPEND on Tips for most of your WAGES for the night -- you would have a whole different perspective on how much of a tip to leave. I gaurantee if you were on the receiving end the tip would be much larger. 

Now for all you guys out there - here is an 'exercise'. Get a waitress tray and a 12 pack of Bud Long Necks. Open all of them and put all of them on the tray. Now pick the tray up and carry it shoulder height off to your side - lifting it and bringing it down to waist level several times in a 10 minute 'session' while walking through a crowd.Now put the tray down for 5 minutes -- and then do it all again. Tell your Cocktail Waitress what your arm felt like after 1 hour. I'm betting MOST men cannot do this. But you'll leave $1 for a 'tip' - you big spender you!




jrriffshoppe
jrriffshoppe

I've been a full-time musician and playing bars 2-5 nights per week for 22 years and yes, there are some idiots in bars. Guess what? It's a bar - and bars serve...ALCOHOL!!! And alcohol is a mind-altering liquid drug. Many people (obviously this chic) seem to forget that. It's not a health food store selling serving up Kombucha!

Musicians have to deal with drunk hecklers in the audience, bitchy COCKTAIL WAITRESSES, bartenders that are slow and can't make a drink to save their lives, crappy sound systems, cramped stages, getting hit on by fat chicks and occasionally getting stiffed on pay by crooked bar owners. (And that's a partial list) Bitching about it does no good though. You learn PROFESSIONAL ways of dealing with people and situations and learn that it's just part of the gig. Every job has negative bullshit to deal with. Some people can handle it, others can't. If it's the latter, then get out.

Honestly, tipping should be voluntary and people in the service industry should be paid a decent  hourly wage. Tipping creates an adversarial scenario between servers and customers. In times past, tipping was completely voluntary for service that was exceptionally good, not something that was expected or demanded. If anything, servers should be bitching at club owners to pay a fair hourly wage or just don't take the job. It's pretty simple really.


kevin95610
kevin95610

Written in the voice of a truly horrible waitress.  One who is always worried about her tips, calculating what they should be when she should be focusing on her customers.  Some people will stiff you.  Deal with it.  If you provide professional service, without regard to how you think they will tip, or how they have tipped in the past, your tips will take care of themselves.   Trust me, there are at least as many crappy waitresses as there are crappy customers, and very often they end up getting tipped 20% just because it's expected, so it goes both ways.  If you don't like your career choice, get another. 

Lala
Lala

From a waitress in NYC: if you have had 6 glasses of champagne, $15 each - $6 is not a standard tip - on a $90 tab. You've occupied my table for 2 hours, please tip at least 15%.

Nikki Chantel
Nikki Chantel

YESSSS, I could not have said this better myself. I was a cocktail waitress for 10 years. Fabulous money but so not worth the drama nor the Hell I received. Props to the girl who wrote this.

Fadji1
Fadji1

Omg....u have just described Thursday nights @ my restaurant.....to a T !!!!! Hopefully some of the aholes will read ur post...thanks 4 sharing.

Jonnabrimeyer
Jonnabrimeyer

Wow! Im glaf im not the only waitress with these issues. Of course, having wotked in the servise industrt for over 20 years...there isnt any amount of rudeness coming from the general public that would suprise me. I was married for 17 of those years and though my husband did well i chose to make my own money. Its shocking how many people think that because you are a waitress, they have the right to catagorize you or label you as uneducated or simply white trash. One might do well to remember the saying, "You cant judge a book by its cove."

Katie
Katie

1.) Just because someone is a cocktail waitress really doesn't mean they aren't smart. A lot are working their ways through college, some have realized they would rather not work 80 hours a week and instead work 40 hours or less and make in some cases just as much as an average 40 hour a week "real" job person. 2.) These are just a few of the types of people cocktail waitress run into, not EVERYBODY is horrible. There are a lot of people I remember are great customers and I love to interact with them more than just bringing them a drink or food. It's like dealing with a friend who is just so socially awkward when you go out with them, you roll your eyes at them, leave them or apologize for them.3.) Ha! Yeah we do flirt with your husbands. No, not all of us wear reavealing clothing. I wear a crew cut t-shirt and jeans. Sometimes in the summer, I bust out some shorts or a jean skirt that are finger-tip length. However, a good cocktailer knows you make everyone at the table feel good and to have a good time, that means every women at the table is prettier and smarter than you. It's how women react to other women and how men react to a cute cocktail waitress... my motto is if it's a single couple or a few couples at a table, you make the men think you want them, but their girl is way better us, oh and look she looks awesome tonight! DUh, we are there to make as much money as possible. Don't you try to make as much money at your job too?4.) Finally, five minutes is a huge deal! we might have another table coming in we need to get to a greet, order their drinks, their food, get someone else's food, clean a table so someone else can come in, fill toilet paper or paper towels, mop up a spill, sweep up a broken glass before the girl who takes off her too high of heels steps on it, that's just a short list...But again, there really are great customers out there, just don't be an ass, and we can make your time at our bar great!

Roger
Roger

The service industry is a tough industry. At times it's fun. But at other times, people are anything but at their best.

Yes, please, treat us like you want to be treated. And try and cut us a little slack.

Cheers to you!
Cheers to you!

I love this... To you angry restaurant/bar patrons that have never worked in the service industry, think about why you never got into it. I'm sure you applied to a restaurant at one point in your life and didn't get the job; know why? Probably because you're rude, selfish, and likely do not have the personality... Aka FRIENDLY.

We know when you're not going to tip well, especially you bitter women that aren't as pretty as the server/bartender. You have no idea what ingredients can be "added" to your order based on your attitude so assholes.... You can enjoy those dump bucket contents, on the rocks.

Beaux
Beaux

Seriously people get your heads out of your asses... those of you complaining, have you ever worked as a server? We have to put up with your shit day in and out. We bring you what you order thats it, we aren't your servant! And yes you are tipping us but really we get NO other wages do you really think that we don't have anything better to do then listen to you bitch? Most of us are in or just recently getting out of school. Yes there are bad apples in every bunch but don't take it out on the rest of us. Simply treat us how you want to be treated. And word for the wise you prisses don't fuck with people who handle your food and drinks!

peanut
peanut

I have one question - If you are so damned smart, why do you choose to work as a cocktail waitress. I would suggest you guys really know how to work people to your advantage. You hit on women's husbands, you show a little or a lot of skin to get more money, you pretty much do whatever to make the buck. It is like any joke that is in bad taste, there is sadly usually some truth to it. Often you do act like a whore.

Jenni Watson
Jenni Watson

Why we hate our cocktail waitresses#1 Tricky McPlastic. Well, you need to tell us because that system is so counter intuitive we won't know if you don't. We did think we were paying cash but then decided to order more, should we not spend more money at your establishment because the change of mind might cost you 5 minutes? Seriously? #2 Then acknowledge us the first time we make eye contact. At least to say hang on a minute. You may be perfectly nice but the bartender we had last time left us waiting 30 minutes so we aren't sure how close we need to get to get service.#3 Then stand there long enough to hear the entire order. I know you are in a hurry but it's kind of hard to tell you what my friend wants when you get drink number one and take off like you are being chased by a wild rhino. #4 huh? I mean just huh? #5 Then return the favor. Stop flirting with my husband. He's not in charge of your tip. I am. If you have to flirt, flirt with me it will get you further. And trust me, smiling is not the behavior to which I refer!#6 Again, return the favor- keep your hand off my shoulder and don't sit down with us like you know us.

You can't have both the Table Captain rule and the Miss Mute rule. Ms. Mute is trying to keep from both of us answering at once per the table captain rule. Make up your mind, do we talk at once or do we not?

Stalkers: We stalk because that's whom we got good service from last time. We tip well, but we want the service too. Look at it this way, it could be the old days where we bring our help with us.

Oh, and to all this I would add, stop bullshitting me. I'm not ordering a single drink I haven't had before, I know what they look like so stop trying to convince me that 7&7 is a Walk Me Down. Seriously.

Carbonblack
Carbonblack

It seems like the author is trying to drive home the point of "deal with it or get out." However, the author needs to listen to her own advice as the people she is complaining about are PAYING HER and it's her responsibility to cater to those who are making sure she keeps her livelyhood, regardless of the amount of respect they give her.

It is a job, and you deal with the bullshit because you are making one of the highest wages for an entry level position.

As for sexism, being a cocktail waitress is sexist. It is an antiquated profession centered around the ideal image of a woman. Not every girl has the body for your chosen profession, you snobby, hypocrite bitch.

I can only assume you are spoiled rotten and the fact that you aren't being treated with the utmost, shoelicking respect shocks you. You attempt to identify yourself as a witty person ("LOOK EVERYONE, I'M FLUENT IN FRENCH!) But this article leads me to belive that you're not smart enough to understand one simple truth; that in order to find satisfaction, you have to wade through a lot of misery.

Rick.
Rick.

I thought this was an informative and funny article, unlike some of the others in this series of articles which were too often bitter, insulting, and generally came off as spoiled brats who throw tantrums whenever their mommies won't buy them a toy in the store.

I've worked in the service industry and I definitely understand things like rude customers, being stiffed on tips, and people who don't know what they want.. but some servers/pizza deliver boys/etc. need to understand not to let their hatred build up too much, because at a certain level, the customer will get the "vibe" that you don't like them.

Therefore, less or no tip.

Leslie
Leslie

I don't get all these nasty responses. I'm a server too, and I'll go to work in a great mood and leave in a terrible mood because of the amount of disrespect that I have to deal with. For the record, Sarah has every right to complain because we servers are stepped on at least once during every shift. Also, I'm a female and I will always direct my questions a the customer who's willing to make eye contact and acknowledge my existence, whether they're male or female. 90% of the time, it just happens to be the male. Great post Sarah. Everyone else should do this job for a month and rethink their responses. Lastly, there's no reason anyone should be offended unless you know yourself that you are a dick or a bad tipper. I go out to eat all the time and did not see any problems with her post because I am confident that I'm neither.

Aly
Aly

As the daughter of a former bartender, I emphasize but there were a lot of unfair judgments and assumptions in the article. Case in point, I often leave bigger tips precisely because my parent worked in the service industry. Also, I sometimes unintentionally ignore servers when they ask a question relating to my step-daughter because he's the higher authority in her care. If servers don't want antiquated gender roles directed at them, they should treat customers with the same courtesy. Also, did you ever consider Ms. Mute might just be shy or suffer anxiety. I used to be nervous about ordering for myself whether the server was male or female, and I certainly didn't think they were hitting on my boyfriends. I was just shy.

Annoyed Customer
Annoyed Customer

Guess what. You work in a service industry. Which means those customers who you bitch about interfering with your job ARE your job. You're not doing anything I can't do myself (and have done - I get my own damn drinks from the bar if the waitstaff gives me your kind of attitude). Or I just leave. Treat me with the same respect you expect, and we'll have no problem. Oh, and BTW, if you try kicking me, you'll be in jail for assault quicker than you can offer up an insincere apology.

Derek
Derek

this will make me sound cheap, but i fucking hate it when they demand a tip. i always leave 20-25 percent tip on checks, but when its demanded, expect for me to go out of my way and find a penny so i can give it to you upside-down.

Jessica
Jessica

Aside from the inappropriate touching (which totally sucks and no one should get away from that) why all the bitching? Did you expect to be treated with the same respect as someone who's endured 4 years of university and then another 3-4 years of post grad whose now working as a ceo? I'm sorry, it's not the client for the most part that's making your life, it's your job! If you were a garbage woman, you'd have to deal with smelly garbage, if you were a gardener, you're gunna get shit on by a bird or two eventually... So I'm sorry that your job sucks, but why not, like the rest of us, find a way to get a job that doesn't suck?

Sarah Kim
Sarah Kim

I have been cocktail waitressing at nightclubs for awhile now, and stumbled across this article...... I must say, very, very true! Love it.

Two thoughts
Two thoughts

1. Being a waitress is an incredibly hard, stressful, and often thankless job. People can be more obnoxious and thoughtless than you would ever imagine. And drunk people are just consistently annoying when you're sober.

2. It is a bit trying when servers go all semi-elitist with vaguely arcane rules that wouldn't be apparent to anyone who doesn't work in restaurants. If your beef is not being treated like a professional, you've got to act like one. Can you imagine your doctor, dentist, or chiropractor griping behind your back about what a sucky patient you are for reasons you never knew existed?

Roxy Mink
Roxy Mink

I have to say that I feel for cocktail servers. It's a hard job dealing with drunken idiots all night, not to mention all the cheap asses that come into bars and don't tip. I cringe whenever I go out with a few select friends of mine and my husbands; there are 2 that sit and drink countless glasses of water (ONLY), 1 that drinks iced tea, and 1 that downs soda like it's going out of style. They keep our poor server running ragged all night for these either free or $1, all you can drink, drinks. I have tried to explain to them that they should still tip. They look at me with absolutely confused glares, and state "Why? I'm drinking WATER". I try to explain to them that it takes just as much time and effort for her to get said free drink as it does a cocktail. They retort with, "Well, I don't have any money". Sheesh. Stay home, then, I think. I just want to slink under the table whenever this motley crue orders these stupid drinks...my husband and I usually feel so badly that we choose to either buy a round (or two) for the table, or we tip very heavily to make up for these idiots. But it just plain sucks. Bottom line is this: If you don't have the money to buy drinks and/or tip appropriately, STAY HOME.

Sarah Ventre
Sarah Ventre

@Emailblank: Reality check: People like you are spoiled, classist, and sexist. If you "don't like" it, then don't come into a bar. Treat people like people, and not like "essentially slave laborers." If you, (and others) did, then this article wouldn't be nearly as inflamatory as it seems to have been.

Emailblank
Emailblank

Reality check: Waitresses are essentially slave laborers, who exist solely to bring us a drink from the bar. We don't care what you "like" or "don't like", just make the drink happen and disappear.

Rebekah Paul
Rebekah Paul

>See, I'm allotted money at the beginning of the night with which I buy drinks from the bar, getting reimbursed by you.

Sounds like a management issue not a customer issue. Your boss needs to figure out a better system.

kevin95610
kevin95610

@Lala So it's more work for you to bring a $15 drink than a $4 one?  And therefore you deserve a bigger tip?   I'll give you a real tip here.  If you focus on taking care of your customers, regardless of whether you think they are going to be a good tipper, the tips will take care of themselves.  Yes, some jerks will stiff you, and nothing you can do about that.  So let it go and provide professional service to everyone, even those who stiff you.     You can't possibly be providing good service if you are worrying about your tips.

TheOtherSide
TheOtherSide

@Jonnabrimeyer Isn't that what this whole article is about? Judging her customers by their cover? 

wolfpackinlove
wolfpackinlove

@peanut You're really insecure with yourself to make such a strong statement. Not all servers are dying to hit on husbands/guys or be promiscuous for tips.

Alina
Alina

You are very hilarious,I've been working for the past couple of years in the industry,used to be a stay at home mom that had to get a job because of the economy.Do you actually think that we act like whores??I work in a casino,most of the time i carry 30-35 beers on my tray,plus coffee,soda and water.I expect for people to treat me with respect because my job is not a walk in the park,i deliver great service and no I'm not one of the waitresses that wait for your dollar/pennies,I can usually tell the non tippers from the moment you ordered your drink ,my back hurts like hell waiting for you to look for change on the bottom of your purse,please have the tip out or just plain tell me you don't have it,its a waste of my time.And yes some of us are damned smart,i speak 5 languages,I'm trying to learn the 6th-mandarin,I also paint murals,I studied law for 3 years in a different country and I can't transfer my credits. After applying for different jobs in this tough economy ,my husband came upon an ad for a cocktail waitress job,why not?let's give it a try. Let me tell you,this is one of the toughest job out there,6 hours of running without breaks ,having to deal with people from all walks of life,being looked at by men like a piece of meat,trying to smile while carrying half a human on a tray ,costumers screaming at you as you pass each section,don't get me wrong we do it because the money ,thats the botton line,I have children and public school district sucks,my child goes to a private school where most of the parents are CEOs and doctors ,but I can sure hold my own,and no I am not embarassed that I'm a cocktail waitress,a job is a job and I work hard for my money. I have no idea what's your problem with waitresses,maybe you should analize your realationship with your hubby,maybe you are a little bitter or jealous,maybe you stumbled upon some really bad waitress,but the bottom line is that next time you see a waitress you will look at her in a different light,we work our butts off to give you the best service!!appreciate it!!!

Lauraherington
Lauraherington

I think you need to make a living from waiting tables then get back to all of us what you think. Oh and we are usually flirting with your husband cause you are too busy sending out the I'm bitchy or I'm going to tip you shitty anyway sign. Try being a nice person.

Sin
Sin

wow, you have some serious issues if you think that just because someone is serving you, you have the right to take out on them the lame life you call your own. I would NEVER date a person like you, the only women you deserve, are those with poor self esteem that are easily manipulated. You're probably used to being treated like crap, so you spread your misery wherever possible. Try treating people with respect and kindness, and see how the type of energy you decide to spread will find it's way back to you. I feel sorry for you, and any person that comes into contact with you. What a waste you are. Learn some etiquette, and social skills,till then, stay in your cave.

aWaitress
aWaitress

umm have you ever waited tables? or served anyone? Because it sure sounds like you don't know what the F**k your saying. Number one. Yes its a great job that pays very well, it how I paid for college. By the way most of the people in the service industry hold degrees, didn't think of that one. As for dealing with the her job with out complaining about the amount of respect given to her, wtf! really. Just because I'm working for a tip doesn't mean you have the right to demean me, I'm not a whore and shouldn't be treated like one. If thats the case go F yourself. I'm a person too. Remember that.

As for spoiled, yes she might be, but only because she worked her ass off to spoil her self. Go F yourself and I hope someone finds out who you are and you really understand what crappy service in, Aka someone should spit in your food and drop red wine all over you! Because oops it happens! remember that!

milw
milw

you obviously don't get it. as a waitress myself, and one who has a masters degree at that, i completely understand and support everything in this article. i guess bars in the midwest are the same as in arizona. and as for my customers paying me for service, they pay me for drinks not for entertainment. if you want to touch your server or make advances at them, then you should go to a strip joint. it is not ok to touch your server and it is not ok to call a total stranger a bitch. whoever made the comments above is obviously a man, obviously likes to creep on his waitresses, obviously has never worked in food service, and obviously likes to make big comments under the shield of the internet that he probably would never have the balls to say in person.

Xandra
Xandra

I agree completely. Lots of servers direct the question only to my husband. They could make eye contact with both of us and then I might feel invited to talk instead of saying "What would YOU like" while they look directly at him. Given that message, I assumed it was easier for them to just deal with one person.

Fjhavasi
Fjhavasi

don't you mean empathize, not emphasize?

Aly
Aly

He meaning her father.

It's All True
It's All True

Your last comment only serves as further evidence that you are a clueless a-hole. By all means, please stay home and don't bring your bitchy self out to the bars, the servers all hate you anyway I'm sure.

Annoyed reader
Annoyed reader

Yes, the people and behavior mentioned in the article are the server's job. They are the worst part of the server's job. This is a handy list of things that will help you avoid making another person's suck, which will in the long run make life happier for everybody, you included.

Admit it, you've got a list like this for your job. Simple things that those around you could do that would make your day much easier to get through. If you don't, check with your coworkers or customers. I'm sure they have a list, and odds are you are on there somewhere.

I personally want to know if I'm being an asshole, because it's never my intent, and if I can do something reasonable to help another human being make it through the day, it's done. Particularly servers, who have a very tough job. You may have gotten your own drink at the bar, but you have obviously never worked in one.

annoyed server
annoyed server

people like you are what make working in service industries suck so hard: an entitled, condescending attitude. if it rained you would drown because your nose is turned up so high. eat a bag of shit

Liv
Liv

are you serious?

guest
guest

I went to five years of college at a Big Ten university and earned two undergrad degrees. Then I went on for another couple years to earn a Masters degree. I have two professional licenses and I still have to cocktail waitress. Have you heard about the economy these days? Many businesses or school districts (which is my field) are laying off, not hiring. Maybe you should consider opening your mind and opening your eyes to people outside of your world. And keep your high horse comments to yourself. They only make you look like an awful person.

Orac
Orac

So, let's see. Just because you view yourself as "superior" because you supposedly got a college degree and have a "good" job, you feel justified in treating those whom you view as your inferiors like crap. Nice.

You'd better hope you don't end up out of a job and having to consider working in the service industry just to survive.

Aly
Aly

God forbid you lose your job and have to work in the service industry. Do you know how many college grads have had to do so when their companies went bottom up? Or will you just sit home collecting unemployment? Garbage can't help if it stinks but you can help it if you're rude and disrespectful. It's not okay to be impolite. Period.

That said, the article was full of unfair judgments and assumptions.

Gregg
Gregg

Hi Jessica.

Yes, they absolutely have the right to expect they will be treated with the same amount of respect and common courtesy as anyone else in the world. Duh.

Blondie
Blondie

And you, ma'am, are providing an example of the type of people we hate waiting on. Self-righteous, arrogant "college graduates" who think less of waitresses because, apparently, we haven't graduated college and we're a bunch of uneducated low-lives. Think again. I graduated with honors from college and, thanks to our lovely economy, I have not been able to find a full-time "professional" job. So when you say "go find a job that doesn't suck", that's much easier said than done, honey. And honestly, I'm making more money (at least $20/hr) waiting tables than I am at my other part-time job, where I work as an assistant at a physical therapy clinic, which requires a college degree. What I'm getting at is that you shouldn't have to be a "CEO" to get people's respect. It shouldn't matter what kind of job you have, what should matter is what kind of person you are.

...
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Being a waitress does not mean that a person is uneducated, as the author mentioned. I am a waitress and it is a means of paying my way through university.

Wow
Wow

Do people like you exist to give the middle finger a purpose?

Bonnie
Bonnie

Actually, that is the way all bars do it for cocktail waitresses. The system has worked for many years, and quite frankly, as much as it sometimes sucks, I cannot think of a more simple, better system.

Rebekah Paul
Rebekah Paul

One of the most dangerous phrases in business is "it's always been done that way." If it's causing stress on the waitresses then figure out a better system.

wolfpackinlove
wolfpackinlove

@Orac I don't serve drinks unless I have the money or credit card in hand. Bam! Problem solved.

rpaul9578
rpaul9578

Orac, given that it's not my industry nor my responsibility to come up with a solution, my response would be that those who are involved on a daily basis can put their heads together and see what develops. I firmly believe in the power of collective wisdom.

Orac
Orac

Easier said than done. How, precisely, do you propose to "figure out a better system" when that is the industry standard? It's highly unlikely that management, either at the bar above or elsewhere, would change it simply because one cocktail waitress (or even a few) don't like it.

 

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