To Laura aka Fry Girl: Its just a little amazing to me that you would pick on a restaurant that has been open for 11 years and for those 11 years has always had the highest ranking in quality of food and cleanliness, to say nothing of the friendliness of the good folks that work there. For a person that works at Petsmart to make yourself a food critic is redundant and I am surprised that Petsmart as a corporation doesn't fire you for making them look bad. You need to stay in your own backyard, date your one dog and your one cat, because apparently that's all you know how to handle. Restaurants are not your thing evidentally. You pick on plain white wrapping paper, it's clean, it's sanitary, what do you want christmas paper? Your not going to take it home and stuff it in your drawer are you? Then you talk of the works, the works would be anything that you want on your hamburger but you are one of those people that won't be satisfied no matter what anybody does. You talk about passion, for a person that can't walk into a restuarant and know what she wants to order and pick on the employees behind the counter for not telling you what you want to order, that's "passionless" and you're right, it's probably no fault of your own, I've seen your picture! And what's wrong with the people behind the counter asking you "it depends on what you like" unless you don't know how to read, apparently you do you just don't know how to write, you should have been able to figure that out faster than what a third grader could of. You pick on the paper menu anybody with an ounce of brains, which you need to grow one, would know that was for anyone that has not been there before and wanted to take their time reading it before they order and also to take it with them, which many companies have done and they hang it inside their lunch rooms so people can order take out. and who are you to talk about personality, but I guess you should know you have none and it shows in your writing. You talk of Sesame Street type of advertising, I guess you would know. I don't think you could make it on Sesame Street or open your own restaurant or have the same ratings that GiantHambugers has had over the last 11 years. You say you are not coming back, and I quote "to your crummy pad". I didn't think that you were the owner of this pad, how could it be yours? And there is only one lighthouse photo, what do you have against lighthouses anyway? You don't like those either? If you want to be treated like a lady, you have to act like one first. But I am sure the management at Giant Hamburgers since you are not happy with the lighting and it makes you feel its an interroation room to make you feel better I'm sure they would be more than happy to let you pay for new ones. You find odd things to pick on and really make no sense, lighting, light house photos when there is only one, interrogation rooms, are you telling your audience something about your past life or that you just want to make out with someone behind the counter that makes you feel loved. I am sure there is nothing that there is to like about you, you are unhappy about everything and you can't find quality about anything. The only thing that seems to be minuscule is the way that you write and the best people that you want to pick on. So please don't come back! The owner is a fine man, hard working, honest and is friendly and has taught his staff to be friendly and hard working and at least they have character instead of being a character. As my grandmother would always say, shame on you! I think everybody should boycott Petsmart for having them hire you and then putting them on the limb for embarrasing them by attacking them, your are a real piece of work. Very sincerely, Friends of Giant Hamburgers. 11 years and counting.