I also disagree with this review.. I've never had a bad meal here! Not to mention that 8 times out of 10 I will find myself waiting for a table. NCounter is definitely a step up from many other greasy spoons in the area, so "fresh" seems a not-so-far-off label. I've never had lunch here but breakfast never disappoints! Make sure you try the apple cinnamon jam (comes with english muffins or you can buy a jar). Delish.