Best Promotion - 2008
We've never had one word of complaint about Toni Maccarone. Throughout nine years as a public information officer for the Phoenix City Council, and then as the director of the city's public information office for the last seven years, Maccarone has been even-keeled, organized, and professional. In Phoenix, unlike other government entities we can think of, it never mattered that we'd recently written something nasty about city officials or that we were only sniffing around potentially embarrassing information and ignoring the "good" news: Maccarone made sure that the right records were provided — in a timely manner and without a touch of attitude — and that the proper officials were produced to take our questions, whether they liked it or not. So we were both happy for her and sorry for ourselves when we heard in September that she'd been promoted to serve as Phil Gordon's chief of staff. It couldn't happen to a nicer lady; we can only hope her yet-to-be-named replacement at the PIO is just as easy to work with.