Best Government Customer Service - 2009
Maricopa County Superior Court records room
Like just about everywhere else, the staff at the records room in the basement of the Jackson Street parking structure has shrunk in the past year or so. That has meant longer lines and shorter tempers at times. But we would be remiss if we didn't tip our caps to the clerks who quietly labor behind the counter there five days a week. They are attentive, efficient, helpful, and smile easily. The latter isn't necessarily part of the job description, but it sure does make life easier and more pleasant for all concerned. But, hey, county people, they've got more than enough on their hands at the moment. Please, please don't make any more cuts down there!