Best Government Customer Service - 2011
Maricopa County Vital Records
Every now and then, everybody needs a birth or death certificate. However daunting the task, this office's staff (who are somehow both blazingly efficient and reassuringly motherly) will help you get it done. Normally, we never say this about the bureaucracy, but call first — you'll get a human being who'll make sure everything's in place before you show up in person. When you do, and you have to take a number, don't despair. Just turn off your phone and enjoy a few minutes of serenity; they'll be with you in no time. And there's a free parking lot!