It's nearly as difficult to get an interview with one of the 500-plus New Orleans evacuees housed at Veterans' Memorial Coliseum as it is to get timely rescue assistance from FEMA. A dozen phone calls to flacks from various agencies in search of an audience with someone -- anyone -- who's taken refuge in the improvised housing at the Coliseum got me nowhere, in good part, I'm told, because the media reps were swamped with similar requests. But also because none of these agencies -- not the Red Cross, nor St. Vincent de Paul, nor the Arizona Department of Housing -- is set up to navigate media relations between reporters and a representative homeless person, especially when the well-being of these homeless people is their main concern. I know,... More >>>