Facebook Faux Pas? Scottsdale Restaurant Posts Photo of Rude Tipper's Receipt

Keep New Times Free
I Support
  • Local
  • Community
  • Journalism
  • logo

Support the independent voice of Phoenix and help keep the future of New Times free.

We've written a fair share about tips here on Chow Bella -- everything from tipping etiquette to auto gratuities and, of course, a few crazy stories of tipping gone wrong . . . and tipping gone totally right.

This weekend, Scottsdale's Taco Haus chimed in on the tipping debate, posting a photo of one customer's receipt on the restaurant's Facebook page that featured some nasty comments. The customer hadn't tipped on a $8.64 bill -- and left a few choice words and insults instead. The post, which stated that the customer was 16 years old, included the customer's first and last name and some credit card information.

See also: Is it Ever Okay Not to Tip?

The photo, shown above, was posted on Saturday but was taken down later that night. We've blurred out the diner's name and credit card information, all of which was visible when the photo was posted by Taco Haus.

As we all know, social media can be difficult to navigate, particularly for restaurants. And Taco Haus wouldn't be the first local business to rub customers the wrong way with a photo and a short Facebook post.

But there are two sides to every story, and in the past, we've asked restaurateurs and chefs -- including Taco Haus owner Dave Andrea -- whether it's ever okay not to leave a tip. Not surprisingly, most of those we asked expressed the opinion that it's never acceptable to not tip a server.

What do you think? Should Taco Haus have posted the photo, particularly with the customer's name visible? How do you think bad food and/or bad service is best handled?

Chime in through the comment section below.

Follow Chow Bella on Facebook, Twitter, and Pinterest.

Keep Phoenix New Times Free... Since we started Phoenix New Times, it has been defined as the free, independent voice of Phoenix, and we would like to keep it that way. Offering our readers free access to incisive coverage of local news, food and culture. Producing stories on everything from political scandals to the hottest new bands, with gutsy reporting, stylish writing, and staffers who've won everything from the Society of Professional Journalists' Sigma Delta Chi feature-writing award to the Casey Medal for Meritorious Journalism. But with local journalism's existence under siege and advertising revenue setbacks having a larger impact, it is important now more than ever for us to rally support behind funding our local journalism. You can help by participating in our "I Support" membership program, allowing us to keep covering Phoenix with no paywalls.

We use cookies to collect and analyze information on site performance and usage, and to enhance and customize content and advertisements. By clicking 'X' or continuing to use the site, you agree to allow cookies to be placed. To find out more, visit our cookies policy and our privacy policy.


Join the New Times community and help support independent local journalism in Phoenix.


Join the New Times community and help support independent local journalism in Phoenix.