Best Service
Call us old men yelling at clouds, but we feel like politeness has gone out the window in recent years, a phenomenon that often spills over into the foodservice industry. Service can be one of those things at a restaurant you don’t notice till it’s bad, but at Kai, the service is so thorough, so attentive, so thoughtful, that it competes with the outstanding food as the most memorable part of the evening. The Forbes’ Five-Diamond restaurant at the Sheraton Grand at Wild Horse Pass resort serves elevated, inventive, gorgeous cuisine inspired by the Indigenous cultures of the region, and the service experience starts before you sit down; by the time you pull up to the valet stand, everyone you’ll encounter knows if you’re celebrating a birthday, anniversary or just a big night out. Your server describes the many courses of the exquisite tasting menu in depth, and is gracious and patient while you make your selections and savor each dish. Small touches such as crumbing the table and folding a napkin during your restroom break add to the experience. And if that’s not enough, you’ll find a handwritten thank-you note and a small gift in your car when you retrieve it from the valet. In an impolite world, Kai is an oasis of courtesy.