Since it opened early last year, James Beard Award winner Chris Bianco's Italian Restaurant in Central Phoenix has had its fair share of troubles. There were complaints about portion sizes, uppity staff, uncomfortable seating -- and then, as if things couldn't get any worse, Bianco parted ways last May with chef Claudio Urciuoli.
An odd situation for a Valley legend, to be sure. But over the past few months, Bianco has been addressing the issues head-on. He's lowered prices (and ditched charging customers for bread and olive oil), upped portion sizes, hired a GM to work on staffing, and found a new chef in John Hall, who owned and operated Canela Bistro in Sonoita, Arizona, with his wife from 2005 to 2012.
And as early as last week, Bianco put the finishing touches on a facelift for Italian Restaurant. And the changes look like a few more steps in the right direction.