Audio By Carbonatix
“Ugly,” “loser,” and “moron” may not be the first words that come to mind as a way for a restaurant owner to speak to an unhappy customer, but Amy Bouzaglo chose to use them anyway.
In 2010, the owner of Amy’s Baking Company in Scottsdale reacted to a negative, one-star review on Yelp posted by web developer and foodnik Joel LaTondress with an angry tirade that, in addition to the name calling, accused LaTondress of working for the competition.
Things got worse when Chow Bella reported on the fiasco and Bouzaglo responded by posting additional angry comments and arguing with readers. It wasn’t long before someone gave Bouzaglo her own Twitter account and hashtag under the name Crazy Amy. The incident even made it into a segment on 3 TV News.
Now, two year’s later, Bouzaglo’s back in the spotlight again. And this time, she’s dealing with a far more famous person known for his temper and name calling: Gordon Ramsay.
When news happens, Phoenix New Times is there —
Your support strengthens our coverage.
We’re aiming to raise $30,000 by December 31, so we can continue covering what matters most to you. If New Times matters to you, please take action and contribute today, so when news happens, our reporters can be there.
From Saturday, December 8th, through Tuesday, December 11th, Bouzaglo’s restaurant, Amy’s Baking Company, will be filmed for Kitchen Nightmares, Fox’s “reality” show in which Ramsay spends a week with a failing restaurant to try and bring it back to life.
Want to be part of the show? Of course you do. To make reservations to dine at Amy’s while the film crew is there, email scottsdalerest@gmail.com (the email address is the only way to get reservations, phones at the restaurant will not be answered during filming.). All dinner patrons are responsible for their own meals and drinks and should be 18 years of age or older.