Utilities

'Just Leave Everybody's Water on Until This Is Over. Please!'

'Just Leave Everybody's Water on Until This Is Over. Please!'

APS, Phoenix Water Suspend Shutoffs Over Coronavirus

APS, Phoenix Water Suspend Shutoffs Over Coronavirus

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Arizona Legislators Propose Governor, Not Voters, Choose Utility Regulators

By Elizabeth Whitman
Feb 11, 2020

"If you’re gonna corrupt the process, it’s easier to corrupt one," one commissioner said.
Arizona Regulators Don’t Know What to Do About Summer Shutoffs

By Elizabeth Whitman
Feb 10, 2020

How hot is too hot to cut people's electricity? There is no magic number.
Márquez Peterson: APS Put 'Unjustified Gag Order' on Commissioners Over AG Probe

By Elizabeth Whitman
Dec 19, 2019

How much messier can this get?
APS Knew of Flaws in Its Rate Comparison Tool Back in 2017, Complaints Show

By Elizabeth Whitman
Dec 13, 2019

“I found out today from a representative at APS who contacted me that the tool comparison box was inaccurate," a customer told regulators in 2017.
New APS Chief Promises Change Amid Problems With Customer Bills

By Elizabeth Whitman
Dec 12, 2019

Jeff Guldner apologized publicly on Wednesday for a flawed rate comparison tool that gave customers bad advice.
APS Used Backdoor Charitable Donations to Sway Regulators, Report Warns

By Elizabeth Whitman
Dec 10, 2019

Had it not been for a subpoena earlier this year, we might not know the full extent of APS's charitable spending.
Lawsuit: APS Refused to Pay Texas Maintenance Company Nearly $900,000

By Elizabeth Whitman
Dec 10, 2019

An APS audit of the situation "unsurprisingly confirmed its own flawed premise," according to the complaint.
Petition Asks New CEO Jeff Guldner to 'Stop All APS Spending on Elections'

By Elizabeth Whitman
Nov 18, 2019

This is not the first time Guldner has been called upon to pledge to end APS's political spending.
AZ Utility Regulators Ignored Scientists for Months. Now They Want Their Help

By Elizabeth Whitman
Oct 31, 2019

The Corporation Commission contacted Arizona State University shortly after Phoenix New Times published a story about its failure to seek input from scientists.
As Summer Ends, Utilities Prepare to Resume Disconnections for Unpaid Bills

By Elizabeth Whitman
Oct 15, 2019

Things could get chaotic.
City of Phoenix Botched Water Line Replacement, Sunnyslope Residents Say

By Elizabeth Whitman
Oct 14, 2019

"I figured the city knew what it was doing," one homeowner said.
Employee Alleges Racial Discrimination, 'Political Bullying' by Arizona Public Service

By Elizabeth Whitman
Sep 6, 2019

"APS Employees are told often by Senior Management and Leadership who to support, what to Support, and which candidates," the letter said.
In All-Day Hearing, Arizona Regulators Struggle to Hold APS Execs Accountable

By Elizabeth Whitman
Sep 5, 2019

Honestly, it was kind of a shitshow.
Stephanie Pullman's Family 'Reaches Agreement' With APS

By Elizabeth Whitman
Aug 27, 2019

In June, one of Pullman's daughters rejected the idea of speaking with the utility, saying the details of her mother's death made her ill.
Who Is Jeff Guldner? Incoming APS CEO Helped Direct Utility's Political Scheming

By Elizabeth Whitman
Aug 23, 2019

Jeff Guldner was regularly consulted as APS sought to influence the race for Corporation Commission in 2014 and 2016, records show.
APS CEO Don Brandt Will Retire in November

By Elizabeth Whitman
Aug 21, 2019

This year, the utility has taken a beating in the court of public opinion.
APS Customers Could Pay Hundreds of Millions to Maintain 50-Year-Old Coal Plant

By Elizabeth Whitman
Aug 9, 2019

“If APS were going to pay the cost themselves, they never would’ve done it.”
Cindy McCain Defends APS, Don Brandt, Forgets Nearly $1 Million in Donations

By Elizabeth Whitman
Jul 30, 2019

The Arizona Public Service Foundation has donated hundreds of thousands of dollars to the McCain Institute.
APS CEO Don Brandt Breaks Silence, Agrees to Appear Before Regulators

By Elizabeth Whitman
Jul 29, 2019

He just doesn't want to do it when they're asking him to.
Arizona Regulator Seeks Outside Probe Into Stephanie Pullman's Death

By Elizabeth Whitman
Jul 2, 2019

A week after an internal investigation produced no real conclusions, Commissioner Lea Marquez Peterson wants a third-party investigation.