We never met Georganne Bryant's beloved grandmother — the namesake for her vintage-inspired CenPho boutique — but frankly, we feel like we knew the woman well; that's how much time we've spent with Frances over the years, poking at "her" gorgeous, creative collection of jewelry and super-cute kitchenware. And we are pretty sure we're sending Bryant's kid to college with our splurges on Orla Kiely bags over the years. At Frances, you truly do feel like family — the staff knows your name and your shoe size, and they're just as excited as you are when you find that perfect dress on the 50 percent off rack during one of their amazing sales. Bryant quickly is becoming the godmother of the hip, indie retail scene in Phoenix — a scene she had a hand in creating. Frances' blog is a must-read, and the store's offspring (Frances Studio and Smeeks candy store) complete our favorite shopping experience. Bryant's "Love Phoenix or Leave Phoenix" mantra is catching on as copycats come along, and she welcomes them with open arms. Look for a second location of Frances to open soon at Biltmore Fashion Park as part of an experiment called Union.