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In his book, Keep the Change: A Clueless Tipper's Quest to Become the Guru of the Gratuity, author and former server Steve Dublanica says that when he worked in an upscale restaurant, 80 percent of the time people did not tip on takeout orders.
But given the fact that filling a to-go request takes work -- from helping a guest on the phone, to acknowledging special requests, to packaging the order up properly -- is the dining majority correct in its thinking? I asked Valley chefs and restaurateurs if they thought guests should tip when it comes to takeout.
Charles Wiley Chef and food and beverage director, ZuZu
YES, but certainly not 20 percent. Restaurant staff puts orders together, double-checks them to make sure everything is correct, and delivers orders with a smile -- and that deserves a little recognition.