Arizona Child Protective Services Never Would Have Taken Carol Dunlavy's Child Away If It'd Simply Done Its Job Correctly

Two years ago, Arizona Child Protective Services took Carol Dunlavy's 2-year-old daughter. It was alleged that Dunlavy was purposely making the child sick because Dunlavy suffered from Munchausen syndrome by proxy.

Jamie Peachey

Like most parents caught up in the system, Dunlavy said she was innocent.

She was right.

Now, 16 months after she said goodbye to her daughter, Sarah (not her real name), Dunlavy finally has validation in the form of an investigation from the Arizona Ombudsman-Citizens' Aide that says what Dunlavy has said all along: that she doesn't have Munchausen syndrome by proxy, that CPS failed to follow its own procedures for removing her child, and that she and Sarah would never have been separated if the agency had actually done its job.

The report is bittersweet for Dunlavy. She's lost almost two years to the case — and the report has resulted, so far, in little more than the re-training of a couple of CPS employees.

Dunlavy's story came to New Times' attention in early 2008, when she and her lawyer came forward with her story.

It was clear something wasn't right.

The problems began when Sarah developed feeding issues as an 8-month-old, prompting Dunlavy to have her examined by the Division of Developmental Disabilities (an arm of state government that falls under the Department of Economic Security, also the umbrella agency for CPS). When she was approved for services, Sarah was seen weekly by a string of occupational and speech therapists.

It was hardly the type of Law & Order scene normally associated with Munchausen — the mom sneaking poison into her child's soup to fake cancer or other life-threatening disease.

But, in October 2007, a pediatrician, who was new to Sarah and saw her in his office for less than five minutes, called in the accusation to CPS. At the same time, he arranged for Sarah to be admitted to Phoenix Children's Hospital for observation.

Dunlavy thought she was checking her daughter in to monitor her eating habits and come up with a new therapy plan. She was also glad to be at the hospital because her daughter had recently suffered from unexplained "shaking fits," observed by her therapist, and she was worried there was something else going on.

Turns out the hospital was doing an observation, but not of the child. They were watching Mom.

Throughout Sarah's medical records, which New Times has reviewed, one thing is very clear: Sarah's mother did not want a feeding tube inserted to help with nourishment, despite a recommendation from a doctor. In fact, Dunlavy had taken her daughter to a new doctor to try to avoid it.

But somewhere along the line, that message became twisted, and when CPS came knocking, the complaint was that she was trying to force her daughter to have an unnecessary medical procedure by advocating for the feeding tube.

Though CPS arrived without having done any of its homework — as Dunlavy and, now, the ombudsman report both say — the case still had to wind its way through the system.

The child was placed with her father, hearing dates were set, and the allegations against Dunlavy kept changing.

In February 2008, Dunlavy's dependency hearing — something every parent in the CPS system is entitled to — was thrown out by a juvenile court judge who kicked it down to family court as a custody matter. Dunlavy never got to present her evidence or try to prove that CPS had failed to do its job.

Ever since, Dunlavy and the father, who is not being named by New Times (to protect the identity of the child), have been fighting the case in family court. Reached earlier this month, Dunlavy declined to talk about the progress of the case because final orders will not be issued until June. But court records indicate that she now has overnight unsupervised visitation with the child.

Holly Bartee, the attorney for the father, did not return a call seeking comment.

As the custody case winds its way toward a conclusion in family court, Dunlavy has the ombudsman report to back her up. It's a set of significant accusations against a state-run department usually protected by secrecy.

The report accuses CPS of four key things — all of which were first mentioned in the March 2008 New Times article. CPS failed to:

• Conduct interviews as part of the investigation process.

• Obtain collateral support — Sarah's medical records, from birth through her hospital stay — in a timely manner.

• Provide the mother with services that would have alleviated the circumstances that brought the child into care.

• Obtain a Munchausen expert to collaborate on their investigation.

The final message is clear: "We conclude that the department failed."

The Department of Economic Services declined to comment, referring New Times to its five-page response contained in the report.

The department disagrees with the findings in the report. Tracey Wareing, director of DES, spends five pages defending CPS' conduct.

He's just plain wrong when he tries to discuss Sarah's medical records, raising the question: Has CPS still not reviewed them?

"The mother had informed the medical staff that the child suffered from an extensive history of serious seizures," Wareing writes, justifying the decision to take Sarah in the first place. "Finally, a concern was shared by medical staff that the mother was requesting the insertion of a gastrointestinal feeding tube for the child."

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  • Noemi1117 11/18/2011 10:27:00 PM

    My daughter is in a struggle with DES Children Services right now. My grandsons, 5 and 3 yrs old were removed last year and placed in my home for 11 months. They were returned home this past April and a new case manager was assigned and that's when the trouble started. This woman is extremely rude, sarcastic and unprofessional. She has outright called my daughter a liar to her face but she does this when my daughter doesn't have witnesses. A few months ago the case manager calls me at work because my daughter's boyfriend had moved in and after my daughter trying to get the proper info as far as he coming to live with her. The case manager wanted to know if he could come to my house until the case mgr ran a background check that my daughter had spoken to her about the previous month and case mgr never got to it. The boyfriend was supposed to come to my home w/in 15 minutes and after a half hour passed my husband stepped out to the store. So no one was home when the case mgr brought him to my home (I really dont know why she had to escort him). She asked my daughter if I had lied to her about my husband being home? Mind you, she has my husband's cell number and could've called him herself. The reason the boys were taken out initially was that my daughter's house was unclean and it was I agree. She jumped through every hoop set out yet there is no satisfying the case worker. She pulled the boys out almost two months ago over my daughter having what equates to a load of laundry on the floor near the washing machine and they were in the process of cleaning the house when she showed up. We came to find out that the case manager had already set out to remove the boys and hadn't even considered putting the boys back in my home, their maternal grandmother and my husband their grandfather. I reached out to ask for them to be placed with us and she never contacted me back. I ended up emailing her supervisor and he informed me that since I moved out of Arizona and am now in Florida the process to transfer the case to Florida is lengthy. At no time did they say, if you return or if you have other family in Arizona we'll send the boys there. Now 7 weeks into the boys being placed in a Crisis Center in Mesa the case manager, that should have been changed is telling my daughter 'oh, we might transfer the boys to a foster home'.. By now we thought the boys would be back at home with their mother under supervised home reunification. This, in my opinion, has been handled in the worse way possible and I don't see an end to this either.

  • Guest 08/14/2011 5:28:00 PM

    There are many good people that begin working at CPS with the idea of wanting to help people and improve the child welfare system. Unfortunately, after a short period of time it becomes clear that CPS is more concerned with liability than families. There appears to be more of an emphasis on completing paperwork than reuniting parents and children. This negative treatment of families as well as the lack of support for case managers from higher-ups causes many well-meaning people to quit before the end of their first year (including the increase in cases and responsibilities, the decrease in pay and hours, the diminishing services available to parents and children, etc). It's a bad situation for all. The child welfare system needs a complete overhaul from the top down.

  • Cyoutsey 04/22/2011 12:38:00 PM

    Yes it is it is happening to my daughter's child how do you get legal help when money is an issue and you know cps has not done their job

  • I see the light! 08/10/2010 7:53:00 PM

    I am a mother of three boys ages 9,7, and 21 months. My older children have never been hospitalized nor had any serious illnesses, my 21 month old has been in the hospital continuously within the past 6 months for infections with an unknown etiology. The infections began with cellulitis of the finger which lead to a 5 day stay in the hospital on IV antibiotics. It was afterwards that we began bi-weekly visits to his pediatricians, specialists and occasionally the hospital. He has now seen 4 different specialists with no conclusion. A few days ago his eyes flared up and he was seen by a pediatric eye specialist who diagnosed him with Conjuctvitis (pink Eye) He calls me 4 hours after I leave his office and asks how he was doing, I replied the same as when I left your office. He then suggested to go to the ER for a full evaluation as he was just an eye doctor and with my sons medical history he would like to look at the bigger picture. I took my son to the ER for no reason as they had us wait for 5 hours and sent us home with the same diagnosis which was conjuctvitis! The following day I get a phone call from a CPS case worker asking to meet with me. I was flabbergasted, it was the eye doctor that suggested that I take my 21 month old to the emergency room unnecessarily and since they can not figure out the reasons for his infections they assume its child abuse. Rather then get to the true source of these infections they accused me of neglect. I would like to add that having a sick child with no answers medically is emotionally exhausting on not only the child but the entire family. Unlike the story mentioned above the case worker came to my home interviewed myself and my children, sought the medical records and is calling this an open and shut case. Thankfully, I had an understanding and thorough case worker. I believe it was the Eye Specialist and the medical staff at the hospital that dropped the ball in my case. After seeing a different eye specialist he completely disproved what the original Dr. diagnosed him with and said the infections although in different places are all related and referred us to a dermatologist. We are hopeful that we will find our answers there! He also stated after the IV antibiotics he would be more susceptible to infection. I wonder how the numerous specialists we had seen before him did not share this same knowledge.

  • Amelia 04/30/2009 2:30:00 AM

    I think that Child Protective Services should be reformed. I have recently turned 18 and as a child I was in the CPS system due to my father dieing. The fact that I was being abused in many ways and reported it to my case worker did not stop what was happening to me or my siblings and the other children that I was living with there. Nothing was done about any of the things that I reported even though my case worker would comfort me and assure me that things would turn out ok. Speaking to other children and teens in recent years it has become very clear to me that we were not the only children to suffer in those places; for instance my friends mother was raped in a foster home as a young girl. Lucky for me my mother eventually got us out of the foster care system but regardless of were my life went after that I physically and mentally hold scars from what happend to me there. Child Protective Services makes me sick, I was much better in my mothers care, half the things that happend to me could have been prevented if they were bothering to do their jobs. It's unfortunate that this is the service Arizona leans on to "protect" their children.

  • Karren 02/25/2009 3:17:00 AM

    Largest News Source Videos Online on DCS Corruption Nations Wide Wake Up Americans. This is the Biggest Corruption in Any Governmnet Agency in America and its making Millions From Taking Americas Children For Free Tearing Families Apart all For Federal Grant Money to Flow into each State. See fightcps.com click on forums, scrole down to activest, and click on re-educate the public, and click on cps corruption news videos over 30 video from around the nation exposing cps corruption Nation wide! From Foster Homes, To Foster Parents, To Drugging CHildren, to Children being Abused in the CPS Systems, and Violation of Parential Contitutionial Right! The protectors of what? See who gains form the theft of children and why?

  • Karren 02/25/2009 3:16:00 AM

    Largest News Source Videos Online on DCS Corruption Nations Wide Wake Up Americans. This is the Biggest Corruption in Any Governmnet Agency in America and its making Millions From Taking Americas Children For Free Tearing Families Apart all For Federal Grant Money to Flow into each State. See fightcps.com click on forums, scrole down to activest, and click on re-educate the public, and click on cps corruption news videos over 30 video from around the nation exposing cps corruption Nation wide! From Foster Homes, To Foster Parents, To Drugging CHildren, to Children being Abused in the CPS Systems, and Violation of Parential Contitutionial Right! The protectors of what? See who gains form the theft of children and why?

  • Barbara Best 02/25/2009 1:20:00 AM

    I personally (thank God) have never had to deal with CPS but over the last 20 yrs. I have seen and heard of children being removed from the home and families on nothing more than a accusation of someone. CPS never investagated it, just removed the kids. I knew 2 people this happened to all because someone that was mad at them lied just to get at them. Had CPS checked into it, the kids would of never been removed and separated from thier families. The incompetance in CPS has caused so much damage. Are they just too lazy to do the job they should be doing or is it that they just like to push thier power around at alot of children's exspence.............NOW THAT IS CHILD ABUSE BY CPS NO MATTER YHOW YOU LOOK AT IT!!!!!!!!!!!

  • AZ Mom 02/22/2009 10:38:00 PM

    Another innocent Mother's life and that of her family ruined by those in authority who continue to abuse their power to maintain control over families. Unfortunately, this is one tragic case of many that the officials are responsible for destruction in the rush to judgment of being "the child savers". No one loves a child more than most parents. Parents beware -- this is a huge warning -- if something goes wrong with your child, the government officials will step in an blame you, the parents. And we wonder who the true predators in our society are? Now you know.

 
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