Chow Bella

Does Promising a Higher Tip Mean Better Service?

Welcome to Chow Bella's Bites & Dishes, where Valley chefs and restaurateurs respond to a question New Times food critic Laura Hahnefeld has on her mind. Have a question you'd like to ask? E-mail [email protected] Miss a question? Go here.

Usually, tips are something left at the end of a dining experience. But what happens when the promise of a big one is made up front? Should the guest expect better service?

See also: Should Guests Tip for To-Go Orders? Should Tipping Be Mandatory?

I asked a few Valley chefs and restaurateurs this question, and here's what they had to say.

Kirsten Burruel, General Manager, DownUnder Wines and Bistro

I don't believe that it does. If you present yourself well, are knowledgeable about the food, and understand the drinks, you should be the lucky recipient of a good tip! When someone promises a higher tip, it sets me up for failure because I feel the pressure of needing to impress more and don't know what the expectation is. Everyone should get great service from a relaxed and passionate server.

KEEP PHOENIX NEW TIMES FREE... Since we started Phoenix New Times, it has been defined as the free, independent voice of Phoenix, and we'd like to keep it that way. With local media under siege, it's more important than ever for us to rally support behind funding our local journalism. You can help by participating in our "I Support" program, allowing us to keep offering readers access to our incisive coverage of local news, food and culture with no paywalls.
Laura Hahnefeld
Contact: Laura Hahnefeld