Suffer the Children

Governor Napolitano made CPS reform a top priority. But it's been a tough four years

Emily Mays was dead before her second birthday. "Blunt force trauma to the head," said the medical examiner. Murder, said the police.

There were bruises on Emily's body, and scrapes and bruises on her head. Emily's caregivers, a Tucson couple, were charged with felony child abuse.

It sounds like any one of the horrific cases that made headlines in 2002. At the time, crisis was in the air: Thirty-six children died that year because of maltreatment — a new state record. Caseworkers at Child Protective Services were overworked and underpaid, to the point that they simply couldn't do the work necessary to keep kids safe. The Arizona Republic spent months chronicling the sad stories and calling for systemic change.

Janet Napolitano, elected governor that fall, made the newspaper's mission her own. Fixing CPS, she announced, would be one of her top priorities. Children needed to be protected.

The new governor wasn't messing around. Under her tenure, CPS has seen big changes: more money, more training for caseworkers, more new programs to reach at-risk families.

You'd think that kids now must be a lot safer than they were in 2002.

But Emily Mays didn't die in 2002.

She died three years into Napolitano's tenure, in the summer of 2005 — after the reforms, after massive budget increases, after Napolitano's vow that kids need to be kept safe above all else.

And Emily's wasn't an isolated case. You don't read about it in the papers, but the latest statistics show even more children in Arizona dying from maltreatment than before Napolitano took office.

In 2004, it was 40 kids — and CPS had prior involvement with 18 of them. Eight of the cases were actually open at the time of the child's death.

Part of the problem is that real reform takes time. It's not fair to expect progress overnight.

But it's also true that, for all her good intentions and the excellent work done by her commission, some critics believe Napolitano made a serious misstep early in her tenure.

By equating child safety with removing children from their parents, Napolitano triggered a huge increase in removals — removals that came before the agency had the infrastructure in place to handle them.

There were only about 6,200 children in foster care when she took office; by June 2006, there were a staggering 10,166.

And though Napolitano fought for a $35 million raise for the agency in the fall of 2003, the Legislature didn't agree until that December. And that was for $17 million, less than half of what she requested.

Naturally, it took months after that to hire additional workers — and months after that to train them. (And by the time they were trained, enough workers had quit that the agency was still running on empty.)

And so the influx of foster kids meant even more work for a staff that was already grossly overburdened. And it meant more kids living with strangers, or, worse, left for months on end in group homes and shelters.

One of the kids in foster care was Emily Mays. Her foster parents now face felony child abuse charges in Pima County.

Napolitano vowed that children needed to be taken from their homes to keep them safe. But as Mays' short life illustrates all too well, it's never that easy.


On Napolitano's fourth day as governor, she spoke at a child abuse conference in Mesa. There, she told CPS workers that they no longer needed to make "reasonable efforts" to keep a family together — if a child's safety was at risk, they needed to get the kid out of there.

It sounds uncontroversial; what's more important, after all, than keeping a child safe? But to anyone familiar with debates over CPS policy, or the Republic's coverage of maltreatment deaths, the language was loaded.

CPS workers had long been instructed to make "reasonable efforts" to keep families together. But the Republic griped that the policy left workers with competing mandates: family togetherness, or safety? Napolitano's words in Mesa, and the changes that were subsequently codified in the agency's mission statement, were a public directive to err on the side of safety.

No one disputes that many kids, unfortunately, need to be taken from their homes, and taken quickly. But to some critics, Napolitano's message was this: Don't worry about making a rush to judgment. Better to overreact.

By the time of her first State of the State speech, Napolitano had already created an advisory commission to recommend major changes for the agency.

In the four years since, many of the commission's recommendations have become law. Salaries for caseworkers have increased dramatically; so has training. Funding for the Division of Children, Youth, and Families, which includes CPS, is way up: Even with a resistant Legislature, Napolitano was able to increase the agency's budget significantly from 2004 to 2006.

But for better or worse, her January 2003 decree — more than the subsequent common-sense reforms — has defined CPS during her tenure.

CPS statistics are released on a semi-annual basis that doesn't correspond with the calendar or political changes. But the first full year of data under Napolitano shows a record number of kids being removed from their homes: It's actually a 32 percent increase from the last full year of data under Napolitano's predecessor, Jane Hull.

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  • Sexyfeatherwood1 08/11/2010 9:26:00 AM

    emily was my friends daughter.That beautiful little girl was fine with her mother.The pain this has caused my friendhas been terrible.Her whole family has suffered greatly from this baby's death.It should have never happened. love you K,love always,JodiLynn

  • FRANCINE 04/02/2008 8:57:00 AM

    MY CHILD HAS MENTAL DISOREDERS , THATS WHY CPS HAS HER ,MY LIFE IS A LIVING HELL AND I AM GOING ON 2 1/2 YRS NO HELP ,COURT APPOINTED ATTORNEY HE'S JUST THERE TO LOOK GOOD , MY CHILD HAS BEEN IN 15 DIFFERNT GROUP HOMES , HAS ANY ONE SEEN THE TYPE OF KIDS THAT ARE PLACE IN THESE HOMES ,SAD ,ALL WALKS OF LIFE GOOD AND BAD ,ALL WITH WHAT EVER PROBLEMS ALL TEACHING EACH OTHER ALL THE BADS ,HAVING A TEEN IN THIS KIND OF SETTING WITH MENTAL DISORDERS COULD BE THE MOST HARDEST THING A PARENT CAN GO THROUGH , MY CHILD NOW HAS DONE EVERY KIND OF STREET DRUG , BEEN CAUGHT SHOP LIFTING , MISS A WHOLE YEAR OF SCHOOL, GOT TATTOOS,AGE 12YRS OLD ,HEAD LICE,GAIN SO MUCH WEIGHT ,GOT CAUGHT WITH WEED, RUNS AWAY ,GETS RAPE,TRYS TO KILL HER SELF, FIGHTS ,HAS A MOUTH THAT ONLY SPEAKS TRASH TALKING ,SHE LIES AND MAKES UP THINGS ABOUT FAMILY JUST BECAUSE SHE HAS LEARN THE ROPES OF CPS AND FEELS MORE SELF DEPENTANT LIKE SHE IS ON HER OWN ...AT THE AGE OF 14 NOW THAT IS A LOT OF KIDS DREAM ,MORE SO IF THE PARENT AND CHILD DISAGREE ,SHE HAS THE POWER TO ACT OUT AND DO AS SHE PLEASE YELLING AND SCREAMING AT STAFF IS COOL IN THAT WORLD ..., WE NOW HAVE GROUP HOME STAFF 23YRS OLD GIVING WEED TO SMOKE , TREATS THEM TO BOOZE , NOW THAT MY CHILD IS ALL DRUG OUT AND LIKES THIS FREEDOM HAS TURNED AGAINST ME , OUR LIFE AT HOME CANT COMPARE TO THE LIFE OF DRAMA , I BEEN KEPT APART FOR OVER 7MTHS , JUST NOW HAVING A VISITS ONE HERE AND THERE , I WENT FROM PERFECT MOM TO DRUG STALKER CRAZY MOM CPS HAS NOTHING GOOD TO SAY ABOUT ME THEY CAN MAKE UP THINGS AS WE GO TO COURT ,NO FACTS TO SHOW ,COURTS GO RIGHT ALONG ,LOOKING AT ME AS THE EVIL ,AND TELLING ME THE BEST INTEREST FOR THE CHILD ,KEEPINH HER SAFE .....YA I AM SEEING DANGER FREE ZONE A HEAD , MAYBE HE SHOULD GO VISIT A GROUP HOME OR TWO .... I HAVE DONE ALL I CAN , MORE SAD ...WHAT DO YOU DO WHEN YOUR HANDS ARE TIED???WHAT CAN YOU DO WHEN YOUR CHILD CALLS YOU OUT OF THE BLUE TO TELL YOU PLEASE NOT TO BE MAD .... SHE HAS THE HUMAN PAPILLOMAVIRUS STD WHICH CAN BE GIVEN IN ORAL SEX, VAGINAL,ANAL THIS IS NOW A WAKE UP CALL MY DAUGHTER IS UP SET CONFUSED WANTS HER MOM . MY HEART IS BREAKING EVERYTHING MY CHILD HAS BEEN THROUGH ??? AND ALL THAT HAS HAPPEN ....HOW CAN ANY BODY IN THERE RIGHT MINDS FEEL THIS KEEPING MY CHILD SAFE ..... I AM A VERY GOOD PARENT ,.....WHY CANT THEY READ THE REPORTS ON ME ???.ALL GOOD ....I HAVE DONE NO WRONG ,I AM TREATED LIKE IF I HAVE NO FEELING ,CANT FEEL PAIN , CPS IS VERY HEARTLESS ..... WHAT CAN I DO WHEN YOUR ALL ALONE A WIDOW WITH CHILDREN ,NO INCOME ,NO WARE TO TURN,YOU WRITE THE JUDGE , HE OLNY SEE WHAT CPS WRITES ,WITH OUT A LEGAL DEFENDER ,I AM POWERLESS TO FIGHT ALONE , THE GUY THAT STANDS BESIDE ME ,HE'S STILL JUST STANDING THERE TO LOOK GOOD ,IN CASE IT WAS ASK I HAD A ATTORNEY MY LEGAL RIGHT FOR MY DEFENSE .... I AM STILL FIGHTING FOR THE BEST INTEREST OF MY CHILD AND TO PROTECT HER ALL I CAN ,.......MY NIGHTS ARE FILLED WITH LOTS OF TEARS , TOSSING AND TURNING WATCHING THE NIGHT GO SLOWLY BY , I HAVE CRIED A RIVER FULL, WHAT CAN I DO , SHE NEEDS MENTAL HELP ,THEY HAVE HER IN A RTC THATS ONLY A SHORT TIME ....I AM WORRIED SCARED ,HOPELESS, POWERLESS CONFUSED, NO TRUST ,NO WARE TO TURN , ANSWEARS UNANSWEARED, I WAS BORN IN THE USA , THE LAND OF THE FREE, CPS IS NOW THE MOST POWERFUL , PREY FOR ME AND MY CHILD

  • julia 02/22/2008 8:29:00 PM

    CPS and Arizona FAMILY COURT NEEDS A MAKE OVER. CPS DID KEEP INFORMATION FROM THE JUDGE OVER LOOKING OUR CASE. CPS WAS IN A HURRY TO CLOSE THE CASE BECAUSE IT HAD ALREADY BEEN 2 /2 YEARS AND IT STILL WAS NOT CLOSED. CPS FAILED TO TELL THE COURT THAT THE MOTHER WAS DIAGNOSED WITH MUNCHAUSEN SYMDROME AND RECOMMENED THAT THE VISITATION BE SUPERVISED. NOW WE ARE FIGHTING MOM IN COURT WITH THIS INFORMATION AND HOPING THAT THE NEW JUDGE ASSIGNED TO THE CASE AGREE WITH OUR RECOMMENDATION THAT MOM NEVER BE ALLOWED UNSUPERVISED VISITS. LONG STORY SHORT, CPS REMOVED MY STEP-DAUGHTER FROM HER BIO-MOM BECAUSE SHE TOLD HOSPITAL OFFICIALS SHE WAS SUICIDAL AND ALSO CONSIDERING KILLING MY STEP-DAUGHTER. THROUGH COURT PROCEEDINGS MOM WAS ALSO DX WITH SEVERE MENTAL DEPRESSION,PSCHYZOPHRENIA,SEVERE SUBSTANCE ABUSE. CPS TOLD US THAT WE REQUESTING ABSOLUTELY NO VISITS WITH MOM WOULD BE IMPOSSIBLE AND FOR US NOT TO TRY. WE ARE FREIGHTENED AND FEEL STRONGLY MOM IS GOING TO BE GRANTED UNSUPERVISED VISITS PUTTING OUR CHILD IN GRAVE DANGER. CPS STILL HAS SOME CHANGES TO MAKE AND THE JUDGES OVERSEEING THESE CASES NEED TO "READ" EVERY CASE THOROUGHLY.

  • EndGame 09/30/2007 3:12:00 AM

    An Inconvenient Truth about Child Protective Services, Foster care, and the Child Protection "INDUSTRY" CPS Does not protect children... It is sickening how many children are subject to abuse, neglect and even killed at the hands of Child Protective Services. every parent should read this .pdf from connecticut dcf watch... http://www.connecticutdcfwatch.com/8x11.pdf http://www.connecticutdcfwatch.com Number of Cases per 100,000 children in the US These numbers come from The National Center on Child Abuse and Neglect in Washington. (NCCAN) Recent numbers have increased significantly for CPS *Perpetrators of Maltreatment* Physical Abuse CPS 160, Parents 59 Sexual Abuse CPS 112, Parents 13 Neglect CPS 410, Parents 241 Medical Neglect CPS 14 Parents 12 Fatalities CPS 6.4, Parents 1.5 Imagine that, 6.4 children die at the hands of the very agencies that are supposed to protect them and only 1.5 at the hands of parents per 100,000 children. CPS perpetrates more abuse, neglect, and sexual abuse and kills more children then parents in the United States. If the citizens of this country hold CPS to the same standards that they hold parents too. No judge should ever put another child in the hands of ANY government agency because CPS nationwide is guilty of more harm and death than any human being combined. CPS nationwide is guilty of more human rights violations and deaths of children then the homes from which they were removed. When are the judges going to wake up and see that they are sending children to their death and a life of abuse when children are removed from safe homes based on the mere opinion of a bunch of social workers. Currently Child Protective Services violates more civil rights on a daily basis then all other agencies combined, Including the NSA/CIA wiretaping program� FOSTER CARE IS A 80 PERCENT FAILURE:. A Brief Analysis of the Casey Family Programs. Northwest Foster Care Alumni Study. By Richard Wexler http://209.85.165.104/search?q=cache:E2PcWEpNCD4J:www.nccpr.org/reports/cfpanalysis.doc or for .doc http://www.nccpr.org/reports/cfpanalysis.doc HOW THE WAR AGAINST CHILD ABUSE BECAME A WAR AGAINST CHILDREN http://www.nccpr.org/issues/1.html A recent study has found that 12-18 months after leaving foster care: 30% of the nation�s homeless are former foster children. 27% of the males and 10% of the females had been incarcerated 33% were receiving public assistance 37% had not finished high school 2% receive a college degree 50% were unemployed *Casey Family Programs National Center for Resource Family Support Children in foster care are three to six times more likely than children not in care to have emotional, behavioral and developmental problems, including conduct disorders, depression, difficulties in school and impaired social relationships. Some experts estimate that about 30% of the children in care have marked or severe emotional problems. Various studies have indicated that children and young people in foster care tend to have limited education and job skills, perform poorly in school compared to children who are not in foster care, lag behind in their education by at least one year, and have lower educational attainment than the general population. *Casey Family Programs National Center for Resource Family Support 80 percent of prison inmates have been through the foster care system. The highest ranking federal official in charge of foster care, Wade Horn of the Department of Health and Human Services, is a former child psychologist who says the foster care system is a giant mess and should just be blown up. http://abcnews.go.com/print?id=2017991 This study found thousands of children already in foster care who would have done better had child protection agencies not taken them away in the first place. Front-page story in USA Today. http://www.usatoday.com/news/nation/2007-07-02-foster-study_N.htm?csp=34#Close The full study is available here. http://www.mit.edu/~jjdoyle/doyle_fosterlt_march07_aer.pdf The bottom line? - the foster care system nationwide for the most part turns out young adults that are nothing more than walking wreckage...

  • leah 03/16/2007 4:34:00 AM

    Wow, great article. And it is so true. I worked in a children's shelter for over two years and it was disheartening to see the same children in there for months at a time. Some were there for over a year! How sad it was to see these children want to call their case worker everyday, day after day, to see if they knew when they would leave. 95% of the time we wouldn't be able to speak with their workers because they were too busy. And their monthly visits.....ha, never did any of them do that. They are too busy! I was impressed with the article because it was so true and it is easy to overlook Napolitano's flaws, because she speaks of helping children. She jumped in too quick and she will never admit her mistakes, just cover them up by other statistics that fit into her schemes. Shame on her!

  • Kathleen Chafin 02/13/2007 1:00:00 AM

    Sarah Fenske is to be commended for this article!! Now, How about a follow-up? I am in Washington State but I have dealt with Arizona CPS for 12 years now and find it to be the most inefficient and absolute corrupt system. And I have met many of the people in your article. I have known Lauraa Knaperek for 12 years for example, even though she is on the "opposite side of the aisle" that my family is on. And I was shocked to find former DES Director Berns working blocks from my office in Seattle, after taking a job with the Casey Foundation...you could have kept him in Phoenix, please. My adult daughter, when she received her master's at NYU a few years ago, interned at then AG's office, Eliot Spitzer. Mr. Spitzer protected the people by exposing crime and corruption. Too bad there is no one similar in Arizona. But articles like these at least sincerely help...as long as no one forgets the next day. Again, Thanks!!

 
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